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SEP 03, 2010
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Office Calendar
Online order is available 24/7.
Email Support
support@laptopcharge.com
Email will not be replied when office is closed.
Phone Support
Monday - Friday (9:00am - 6:00pm PST) except Public Holiday
Phone:
1-866-926-3929
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APPLE APOLOGIZES FOR iMAC DELAYS
Sunday, December 13, 2009 9:55 PM
Apple on Sunday apologized to customers amid reports of shipping delays of its recently introduced iMac computer.
"The new iMac has been a huge hit and we are working hard to fulfill orders as quickly as possible," an Apple spokesperson told CNET. "We apologize for any inconvenience or delay this may cause our customers."
Apple declined to comment on what's causing the delay, or if it's the display problems that have been widely reported in the last week. A support thread on Apple's Web site has 81 pages of comments and complaints from users with various iMac display issues.
Computerworld is reporting on a new Web site that has been setup by Web designer Scott Pronych to track the problems of the 27-inch iMac. The Web site tracks problems from flickering displays to hard drive failures and even has a category for those with no issues.
Pronych also has a Flash testing application on the site, allowing users to independently test their displays to see if there is a problem.
Currently, Apple's online store lists shipping times of two weeks for both 27-inch iMac models. The two 21-inch models ship within 24 hours. Online retailer MacMall appears to be out of 27-inch models, with a message to call for shipping dates. The 21-inch model at MacMall ships with next day shipping.
Apple did not say when iMac shipments would return to normal.
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FREE Ground Shipping
We offer FREE GROUND SHIPPING on all orders shipped to 48 continental states of
United States over $99. Orders under
$99 and/or under 1/2 lb are shipped either via USPS Standard Mail.
All other orders are shipped UPS Ground.
You Order Today. We Ship Today.
All orders (of in-stock items) are processed and shipped within 24 hours Monday
through Friday except Public Holiday! For express and overnight shipments all orders placed before 3:00
PM PST will be shipped on the same business day. Orders placed after 3:00PM PST
will be processed and shipped on the next business day.
30-Day Money Back Guarantee
We want you to be fully satisfied with every item
that purchase from LaptopCharge.com. If you are not satisfied with an item that
you have purchased, you may request for a full refund (minus the shipping, handling
or other additional charges) or one-to-one exchange within 30 days from date of
invoice.
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